Legal

Terms of Service

Last updated: October 24, 2026

These terms are the rules for using BidHandyman at bidhandyman.com ("BidHandyman", "we", "us"). By using the site, creating an account, posting a job or asking for quotes, you agree to them. If you don't agree, please don't use BidHandyman.

1. What BidHandyman is, and what it isn't

BidHandyman is an online marketplace. Homeowners and businesses ("customers") post jobs or ask for quotes. Local pros ("pros") send bids or quotes. Customers can message pros and hire one if they want. There is no obligation to hire.

• We are not a contractor. We don't do, manage or inspect any work.
• We are not a party to any agreement between a customer and a pro. The price, scope, schedule, payment, warranty and permits are between you and the pro.
• We don't guarantee the quality, safety, timing or legality of any work. We also don't guarantee that a job will get bids or that a pro will be hired.
• You pay the pro directly. BidHandyman doesn't handle payments for the work.

2. Pros are independent businesses

Pros on BidHandyman are independent businesses. They are not our employees, agents or partners. Each pro is responsible for their own work, prices, licenses, permits, insurance, taxes and workers, and for following the law. Pros may not say that they work for or speak for BidHandyman.

3. What "approved" and "verified" mean

A pro is "approved", and may show a "Verified pro" check, once they complete their business profile: a business name, a short bio, their services, their service area, a phone number and at least one photo of their work. We can suspend or remove a pro at any time.

That is all it means. We don't check licenses, insurance, backgrounds or past work. Badges like "Insured" are what the pro tells us. Before you hire anyone, check their license, insurance and references yourself, and get the job details in writing.

4. Your account

• You must be at least 18 years old and able to make a binding contract.
• Give us true information and keep it up to date. Don't create an account for someone else without their permission.
• Keep your password safe. You are responsible for what happens in your account. Tell us right away if you think someone else is using it.
• Don't sell, share or transfer your account.

5. Posting jobs and asking for quotes

Posting a job or asking for quotes is free. Some optional extras, like AI help to split a big project into separate jobs, may use credits. We show the cost before you use them.

• Post real work that you want done, at a place where you have the right to have it done.
• Be accurate about the job, its location, budget and timing. Only post photos and videos you have the right to share.
• Don't post fake jobs, jobs meant only to collect prices, or jobs for illegal work.
• Close your request or cancel your job when you no longer need it.
• If your job gets few or no bids before its bidding time ends, we may extend the bidding time or reopen the job for a limited time so more pros can bid. We may also ask you by email whether you still need the work. You can close your request at any time.

Our Customer rules have more detail.

6. Credits and payments for pros

Pros use credits to bid on jobs, to take quote requests (leads) and to unlock a customer's phone number before bidding. We show the credit cost before you spend credits, and the price of credits before you buy them.

• Credits can only be used on BidHandyman. They have no cash value and can't be sold, transferred or exchanged for money.
• Free credits, welcome credits and free bids are a courtesy. We may change or end them.
• When credits can be returned is explained in our Refund / credit policy.
• If you pay by card, a payment processor handles the payment. We don't store full card numbers.
• Bidding or taking a lead doesn't guarantee that you will be hired or paid.

Our Contractor rules have more detail.

7. Calls, texts and emails

By posting a job or asking for quotes, you agree that matched pros and BidHandyman may contact you by call, text or email about that request, using the contact details you give us. Calls and texts may be sent with automated tools. Message and data rates may apply. You don't have to agree to this to buy anything or to hire anyone.

You can opt out at any time: tell the pro to stop, close your request or cancel your job, or block the pro in Messages. You can turn off email alerts in your account settings. We will still send emails you need, like confirmation codes and account notices.

Pros may use a customer's contact details only for that job or request. They may not add them to marketing lists, sell them or share them.

8. Rules for everyone

Don't use BidHandyman to:

• lie, pretend to be someone else, or post fake jobs, bids, quotes, reviews or photos;
• harass, threaten, spam or pressure anyone, or keep contacting someone who asked you to stop;
• collect other users' information, scrape the site or build contact lists;
• get around our fees or safety features;
• post anything illegal, hateful, sexual or violent, or anything you don't have the right to share;
• break the law, including licensing, consumer protection and anti-spam laws;
• upload harmful code, or try to break into, overload or disrupt the site.

We may review content, remove jobs, bids, quotes, reviews, messages or photos, reverse credits, and limit or close accounts that break these rules.

9. Your content

You keep ownership of the photos, descriptions, bids, messages, reviews and other content you post. You give BidHandyman a non-exclusive, worldwide, royalty-free license to host, store, copy, resize, display and share that content as needed to run, improve and promote BidHandyman. For example, we show job photos to pros and show a pro's work photos on their profile. This license ends when the content is deleted, except for copies already shared with other users or that we need to keep as our Privacy Policy explains.

You promise that you have the right to post your content and that it doesn't break the law or anyone else's rights.

10. Reviews

Reviews must be honest and based on real experience. Don't offer or accept anything in exchange for a review, review yourself, or post a fake review. We may remove reviews that break these rules. We don't check every review and aren't responsible for what reviewers say.

11. Disputes between users

Any disagreement about a job, a bid, a quote or payment for work is between the customer and the pro. We may try to help, for example by looking at messages or removing someone who breaks these rules, but we don't have to, and we don't decide who is right. To the extent the law allows, you release BidHandyman from claims that come from disputes with other users.

12. Not for emergencies

BidHandyman is not an emergency service. If there is a gas leak, fire, flooding, electrical danger, structural risk or a health or safety emergency, call 911 or the right emergency service first.

13. No warranties

BidHandyman is provided "as is" and "as available". To the extent the law allows, we make no promises or warranties of any kind, express or implied. We don't promise that the site will always work or be free of errors, or that what users post is accurate. Price ranges and cost guides on the site are general estimates, not quotes.

14. Limits on our liability

To the extent the law allows, BidHandyman and its owners, employees and partners are not liable for:

• any work a pro does or doesn't do, or any property damage, injury or loss related to a job;
• anything another user says or does;
• lost profits, lost data, lost business, or any indirect, special or punitive damages.

Our total liability to you for any claim is limited to the greater of what you paid us in the 12 months before the claim, or $100. Some places don't allow these limits, so some of them may not apply to you.

15. Your responsibility to us

If someone makes a claim against BidHandyman because of your content, your work, your job, how you used the site, or because you broke these terms or the law, you agree to cover our reasonable losses and costs, including legal fees, to the extent the law allows.

16. Closing an account

You can stop using BidHandyman at any time. To close your account, contact us. We may suspend or close an account, or remove content, if we believe it breaks these terms, puts others at risk or could harm BidHandyman. Credits left in an account closed for breaking these terms may be lost. Parts of these terms that should last, like the content license, the limits on liability and your responsibility to us, still apply after an account closes.

17. Changes to these terms

We may update these terms. When we do, we will change the "Last updated" date at the top. For big changes, we will tell you on the site or by email. If you keep using BidHandyman after a change, you accept the new terms.

18. Governing law

These terms are governed by the laws of the State of Texas and federal law of the United States, without regard to conflict-of-law rules. Before you bring a claim against BidHandyman, please contact us first so we can try to fix it within 30 days. Any claim we can't settle will be handled in the state or federal courts located in Texas, unless it can go to small claims court.

19. Contact

Questions about these terms? Reach us through our contact page.

See also: Privacy Policy · Cookies · Refund / credit policy · Customer rules · Contractor rules