How to choose a roofer: 12 questions to ask before you hire

Raise the roof, do it right. The checks, questions and habits that make hiring a roofer easy, for a repair, a new roof or storm damage.

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Hiring a roofer is easier than it feels. Roofers who do good work welcome the same few questions, and homeowners who ask them end up with a roof they never have to think about again. We even made a song about it. Below are the checks to make, the 12 questions to ask, what a roof bid should include, and what to check during and after the job, for a repair, a new roof or storm damage.

The song: Raise the Roof (Do It Right)

The whole guide in two minutes, with a hook you won't forget:

Raise the roof, do it right,
put it in writing, sleep tight tonight.
Three bids, same list, side by side,
raise the roof, raise the roof, do it right!

Go get that roofer bid!

Every line is a real tip. Here they are, one by one.

Before you call: what to check

  • License where your state or city requires one for roofing
  • Insurance: liability and workers' compensation; ask for the certificate
  • Reviews from your area, and photos of roofs like yours
  • A local address and a phone number that answers
  • Who does the work: the roofer's own crew or a subcontractor, and who is in charge on site
Tip: Good roofers are glad to answer every one of these. A quick, clear answer is a good sign about how the whole job will go.

12 questions to ask a roofer

  1. Are you licensed (where required) and insured? Can I see the certificate?
  2. Will your own crew do the work, and who runs the job day to day?
  3. What exactly does the price include?
  4. Will you tear off the old roof, or go over it?
  5. What happens if you find rotten wood under the shingles, and what is the price per sheet?
  6. Is the flashing new or reused? What about the drip edge and the vents?
  7. How will you protect the yard, the plants and the driveway?
  8. How long will it take, and what happens if it rains?
  9. Do you pull the permit where one is needed, and who schedules the inspection?
  10. What warranties do I get, from the manufacturer and from you, in writing?
  11. How and when do I pay?
  12. Will you do a magnet sweep and a walk-through with me at the end?

Put it in writing: what a roof bid should include

ItemWhat to look for
Tear-offRemoving the old layers so the wood deck can be checked
DeckingThe price per sheet for rotten wood, and photos of each sheet replaced
UnderlaymentThe water barrier under the roof, and any ice and water shield in valleys and at the edges
FlashingNew or reused, around chimneys, walls and valleys
Drip edgeThe metal edge that sends water into the gutters
VentsAttic airflow, so the roof lasts
The roof itselfBrand, product line and color, or the metal panel type
CleanupHaul-away, protection for plants, and a magnet sweep for nails
WarrantyThe manufacturer's and the roofer's workmanship warranty, in writing
Schedule and paymentsStart date, how long it takes, and when each payment is due

Three bids, same list, side by side

Ask two or three roofers to price the same list. Then lay the bids side by side and compare them line by line. Totals only compare when the work compares: one roof might include new flashing and a better underlayment, another might not. The right roofer is the one whose bid is clear, complete and fair, not only the lowest number.

After a storm: photos first

If a storm brought you here, start with photos of every side of the house, the gutters, the screens and the AC unit, cover any leak, and call your insurance company yourself. Then compare written bids; nothing has to be signed on the porch. The full steps are in hail or storm damage on your roof.

During the job

  • Move the cars and cover things stored in the attic; dust and nail tips come through
  • Keep pets and kids inside while the crew works
  • Ask for deck photos once the old roof is off, before the new one goes on
  • Agree on how you'll hear about surprises, like rotten wood, before more work is added

After the job: the last payment comes last

  • A magnet sweep of the lawn, the beds and the driveway
  • A walk-through together: flashing, vents, gutters, the roof line and the cleanup
  • The final inspection, where your city requires a permit
  • The warranty in writing, registered with the manufacturer if needed
  • The lien release, then the last payment

For roofers: why good pros like these questions

Clear questions mean clear bids, fewer surprises and happy customers who send their neighbors. Roofers who show their deck photos and put their name on the warranty stand out every time a homeowner compares bids side by side.

Go get that roofer bid on BidHandyman

Post your roof once, free, with a few photos, and local roofers send you bids. Only pros approved by BidHandyman can bid. Compare what each bid includes side by side, message the roofers and hire the one you trust, with no obligation. Request roofing bids, or read repair or replace your roof.

Questions

Is it free to post a job?

Yes. Posting a job on BidHandyman is free for homeowners, and there is no obligation to hire anyone.

Who can bid on my job?

Only pros approved by BidHandyman can send bids. Each pro has a profile you can check before you hire.

How do I choose a pro?

Compare the bids side by side, message the pros with any questions, and hire the one you like.

How do I choose a good roofer?

Check the license where your state requires one, proof of insurance and reviews from your area. Get two or three written bids for the same work, ask each roofer what the price includes (tear-off, underlayment, flashing, drip edge, vents, the price per sheet of rotten wood, cleanup and the warranty), pay as the work is done, and make the last payment after the walk-through and a lien release.

What questions should I ask a roofer before hiring?

Are you licensed (where required) and insured? Who will be on the roof, your crew or a subcontractor? What exactly does the price include? What happens if you find rotten wood? How long will it take and what if it rains? What warranty do I get, in writing? Who cleans up, and do you do a magnet sweep? When is each payment due?

How many roofing bids should I get?

Two or three, for the same work, written down. Ask every roofer to list the same items so you can compare them line by line. The lowest total is only lower if it includes the same things.

What should a roofing contract include?

The full scope (tear-off, underlayment, flashing, drip edge, vents, shingles or metal, cleanup), the price per sheet for any rotten decking, the start date and how long it takes, the payment schedule, the permit if your city requires one, and both warranties: the manufacturer's and the roofer's workmanship warranty.

How much deposit should I pay a roofer?

It varies by state and by job, and some states limit deposits. A common, fair setup is a deposit for materials, payments as work is finished, and the last payment after the final walk-through, the inspection where required and a lien release.

What is a lien release and why do I need one?

A lien release is a paper showing the roofer and their suppliers were paid for your job. Ask for it with the last payment, so nobody can place a claim on your house for unpaid materials or labor.

What warranty should a new roof have?

Two: the manufacturer's warranty on the shingles or metal, and the roofer's own workmanship warranty on the installation. Get both in writing, and register the manufacturer's warranty if it needs to be.

Is the song free to share?

Yes. Share the video page with a neighbor, a friend who just had a storm, or anyone about to hire a roofer.